SEMINARS
Positioning Yourself in the Collision Repair Industry - by Mike
Anderson
This course is an out of the box view of how a collision repair facility
can overcome the challenges in today's industry by focusing on three key
areas: sales & marketing, technician shortage and business financial
management.
Topics discussed include: but are not limited to,
* How to attract and increase sales in today's competitive
environment
* How to attract, recruit and retain employees from
overseas, the military and other sources.
* How to develop and implement a successful apprenticeship
and training program.
* What KPI's should be monitored in a business and what
tools are available to you as a collision repair owner or manager.
Working Together on Issues - by Brett Butler, Missouri Insurance Commission
Discussion of ongoing efforts to work with the collision repair industry to best serve the consumer in handling their concerns after a vehicle accident.
Short Sheeting - by Erica Eversman, JD
Short sheeting and other industry concerns
Progressive Insurance - by Chris Andreoli
This presentation will include a brief overview on Progressive as well as inform attendees about some of Progressive's new ideas; and most importantly, listen to attendees to help better understand how Progressive can improve their relationship with repair industry professionals.
State Farm Insurance - by George Avery & Don Porter
Overview of State Farm programs including the Parts Procurement Program and LKQ (used) parts.